Articles
Running the company by the numbers
Long pieces on EOS®, Scorecards and the measures that change what next Monday looks like. Written for the leadership team that has to make the thing work, not for the person selling the system.
EOS isn't working: ten patterns and the fix
Meetings that drift, Rocks that slip, numbers nobody trusts. Ten failure patterns behind a stalled rollout, the usual cause of each, and what to try first.
Integrator vs Visionary: which seat do you need?
One seat invents the future, the other runs the week. What separates the roles, how the pairing works, and what a part-time operator really costs.
Is EOS worth it? The honest math
Year-one fees, the thousand hours of leadership time nobody budgets, what a yes would have to look like in your own numbers, and when the answer is no.
KPI dashboards: when a screen earns its place
A dashboard shows numbers, a weekly Scorecard makes someone answer for them. When each one helps, whether to build or buy, and the five ways they fail.
Build a KPI Scorecard in a week: a five-day plan
A Monday to Friday plan for a weekly KPI Scorecard: name the numbers, define them, find the data, set rough targets, and read the board on Friday.
Finance KPIs a leadership team should see weekly
Cash, collections and billing move weekly and respond to effort. Five finance rows for the weekly meeting, seven for the monthly review, with owners.
HR KPIs: the five people numbers worth a weekly look
Five people measures a manager can act on this week and seven to review monthly, each with a definition, an owner, a target source and how it gets gamed.
KPI vs metric: the one-question test
Every KPI is a metric and almost no metric is a KPI. The question that settles it, how to spot a vanity metric, and how to promote a number properly.
Marketing KPIs for a 10 to 250 person company
Twelve marketing measures with definitions, formulas, owners and the way each one gets gamed: five for the weekly board, seven for the monthly review.
OKRs vs KPIs: which one a leadership team needs
OKRs set goals for a quarter, KPIs watch the health of the business every week. What each is for, where they overlap, and how EOS does the same job.
Operations KPIs: on-time, cycle time, and rework
Dates kept, days taken and hours spent twice. Five operations rows for the weekly meeting and seven for the monthly review, with owners and gaming notes.
Sales KPIs that predict the quarter, not report it
Five sales numbers to read weekly and seven to review monthly, each with a definition, a formula, an owner, a target source and how it gets gamed.
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How these articles are written
Every article here is written by the people who run this site, not by a coach selling seats. We read the books, we ask leadership teams what actually happened, and we say plainly when a tool is not worth the trouble. Nothing is republished from anyone else, and when we get something wrong we fix the page and change the date on it.
Each piece carries the date it went up and the date it last changed, and both sit under the headline where you can see them. If a number in an article comes from somewhere else, the sentence says where from.
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