Accountability Chart™

It is built on the Focus Day®, ahead of most other tools, because seats decide who owns which row of the Scorecard and which Rock. EOS asks for the structure the company needs to reach its one-year plan rather than the one it has today, then puts people into it. Names that do not fit become issues, not conversations for later.

Reporting lines are rarely the problem. The problem is that four accountabilities have no owner and two have three, so work falls through and decisions get made twice. Writing the accountabilities before the names removes the polite version of that conversation, because the subject on the table is a job description, not the person sitting across from you.

Worked example: A construction firm of ninety people drew the chart and found the owner sitting in four seats, one of them finance. The seat he was worst at was the one nobody had ever named out loud. They hired a controller inside the quarter, and the two weeks a month he had been spending on cash reporting went back into estimating.

Sources: Traction, Gino Wickman, chapter on People; eosworldwide.com/eos-tools