Glossary
Integrator™
The Integrator is the person who runs the company day to day, holding the leadership team accountable and settling arguments between departments. Usually it is the chief operating officer, general manager or president. What defines the seat is not the title but that one person owns the profit and loss and the harmony of the team.
01
The Integrator seat inside EOS®
The Integrator sits directly under the Visionary™ on the Accountability Chart™ and above the major functions. They run the Level 10 Meeting™, own the Scorecard as a whole and hold each leader to their Rocks. EOS is firm that this is a different person from the Visionary in nearly every company that gets past twenty or thirty people.
Founders who keep this seat tend to keep the parts they enjoy and drop the parts they do not, which are exactly the parts the seat exists for. Splitting the two roles is the structural change most often credited with getting a company past a growth ceiling, and it is also the one founders resist hardest and longest.
Worked example: A design and build firm reached twelve million dollars with the founder doing both jobs. The Scorecard showed it. Three of nine rows had been red for two months and nobody had raised them, because the person who should have was the person responsible. The general manager they promoted ran her first weekly meeting badly and her fourth well.
Sources: Rocket Fuel®, Gino Wickman and Mark C. Winters; Traction, Gino Wickman, chapter on People
Visionary
The Visionary is the person who generates the ideas, holds the big relationships, protects the culture and sees round corners.
02Rocket Fuel
Rocket Fuel is the 2015 book by Gino Wickman and Mark Winters about the pairing of a Visionary with an Integrator, and the shorthand for it.
03Leadership Team
The leadership team in EOS is the three to seven people who own the major functions and who run the whole system, weekly meeting to annual plan.
04Accountability Chart
The Accountability Chart is a picture of the seats a company needs and the three to five things each seat owns, drawn before anybody's name goes in a box.
05KPIs and EOS: build a Scorecard that predicts results
Where KPIs fit inside EOS: the weekly Scorecard, 5 to 15 measurables, one owner each, and a simple picker to draft yours by industry in a few minutes.
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