KPIkeyperformanceindicators.com home

Independent guide. Not affiliated with EOS Worldwide.

Last reviewed August 2026

Glossary

Integrator™

The Integrator is the person who runs the company day to day, holding the leadership team accountable and settling arguments between departments. Usually it is the chief operating officer, general manager or president. What defines the seat is not the title but that one person owns the profit and loss and the harmony of the team.

01

The Integrator seat inside EOS®

The Integrator sits directly under the Visionary™ on the Accountability Chart™ and above the major functions. They run the Level 10 Meeting™, own the Scorecard as a whole and hold each leader to their Rocks. EOS is firm that this is a different person from the Visionary in nearly every company that gets past twenty or thirty people.

Founders who keep this seat tend to keep the parts they enjoy and drop the parts they do not, which are exactly the parts the seat exists for. Splitting the two roles is the structural change most often credited with getting a company past a growth ceiling, and it is also the one founders resist hardest and longest.

Worked example: A design and build firm reached twelve million dollars with the founder doing both jobs. The Scorecard showed it. Three of nine rows had been red for two months and nobody had raised them, because the person who should have was the person responsible. The general manager they promoted ran her first weekly meeting badly and her fourth well.

Sources: Rocket Fuel®, Gino Wickman and Mark C. Winters; Traction, Gino Wickman, chapter on People

Start with a real question

Not sure which of these you actually need?

Tell us what the leadership team is arguing about. A person replies within one business day with a straight answer, whether that is a book, a tool or an implementer.

A person reads every one.

Ask us

Nothing is sent yet. The full form asks for your email, a phone number and a little context.