Glossary
Scorecard
A Scorecard is a weekly table of five to fifteen numbers that tells a leadership team whether the business is on track, one owner and one goal per row. Thirteen weeks of history stay in view, so a single bad week reads as noise and a repeated miss reads as a pattern worth solving.
01
How EOS® uses the Scorecard
The Scorecard is how the Data component shows up week to week. Numbers are read near the top of the Level 10 Meeting™, one row at a time, and each owner says on track or off track and nothing more. Rows that miss their goal drop onto the Issues List, where the team solves them instead of discussing the same number twice.
Without a short weekly board, a team argues from memory and from whoever tells the best story. Five to fifteen numbers with names and goals against them settle most of that in five minutes, and they surface a problem in week two rather than at month end when the accounts close and the quarter is already spent.
Worked example: A distributor runs eight rows: quotes sent, quotes accepted, orders shipped on time, cash collected, warranty claims, inventory turns, new leads, and hours of unplanned line downtime. Six are activity measures the team can change this week. Two show results. When on-time shipping misses three weeks running, the issue turns out to be scheduling, not effort.
Sources: Traction, Gino Wickman, chapter on Data; How to Be a Great Boss, Gino Wickman and Rene Boer
Rocks
A Rock is one of the three to seven priorities a team commits to finishing in the next ninety days, with one owner and a clear finish line.
02Level 10 Meeting
The Level 10 Meeting is a ninety-minute weekly leadership meeting that runs the same agenda every week and ends on the hour.
03KPIs and EOS: build a Scorecard that predicts results
Where KPIs fit inside EOS: the weekly Scorecard, 5 to 15 measurables, one owner each, and a simple picker to draft yours by industry in a few minutes.
Start with a real question
Not sure which of these you actually need?
Tell us what the leadership team is arguing about. A person replies within one business day with a straight answer, whether that is a book, a tool or an implementer.
A person reads every one.